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Expert survey on priorities for the information society in the Caribbean

Publication cover
Author: Williams, Robert Crane UN symbol.: LC/CAR/L.491 21 p. Editorial: ECLAC, Subregional Headquarters for the Caribbean June 2016


An on-line survey of experts was conducted to solicit their views on policy priorities in the area of information and communication technologies (ICT) in the Caribbean. The experts considered the goal
to “promote teacher training in the use of ICTs in the classroom” to be the highest priority, followed by goals to “reduce the cost of broadband services” and “promote the use of ICT in emergency and
disaster prevention, preparedness and response.” Goals in the areas of cybercrime, e-commerce, egovernment, universal service funds, consumer
protection, and on-line privacy rounded out the top 10.
Some of the lowest ranked goals were those related to coordinating the management of infrastructure changes. These included the switchover for digital terrestrial television (DTT) and digital FM radio, cloud computing for government ICT, the introduction of satellite-based internet services, and the installation of content distribution networks (CDNs). Initiatives aimed at using ICT to promote specific industries, or specific means of promoting the digital economy, tended toward the centre of the rankings. Thus, a general pattern emerged which elevated the importance of focusing on how ICT is integrated into the broader society, with economic issues a lower priority, and concerns about coordination on infrastructure issues lower still.

Table of contents

Abstract. -- I. Background to the survey. -- II. Complete survey results. -- III. Analysis. -- A. Topic area: Social inclusion. -- B. Topic area: ICT in education. -- C. Topic area: Gender perspectives. -- D. Topic area: ICT support for economic activity. -- E. Topic area: Development of the ICT industry. -- F. Topic area: Promoting investment in the digital ecosystem. -- G. Topic area: Selected additional comments from survey participants. -- IV. Conclusion. -- Bibliography.